No contact address is available. If the service does not have a physical location they may not be a suitable option for you. The chances are they are more into mass production of average documents. Numerous resume mills employ non-skilled individuals overseas to create these documents. They get hold of your current resume embellish it with the information available from the questionnaire and place it in a standard format.
Were not sure where they came from but the generic objective statement... Im seeking a position with a growing company blah blah blah is out. Today those in resume writing services know that objective statements scream out of date. Using them tells HR professionals and hiring managers that you arent staying current in the latest career trends and by default that you arent staying up-to-date in anything else.
Always include a cover letter The cover letter is your time to highlight your skills and sell yourself as well as your resume to the recruiter. Make sure to use power statements and highlight your best qualities to get their attention. Your cover letter should address all the requirements for the position and explain why youre the best person for the job.