No contact address is available. If the service does not have a physical location they may not be a suitable option for you. The chances are they are more into mass production of average documents. Numerous resume mills employ non-skilled individuals overseas to create these documents. They get hold of your current resume embellish it with the information available from the questionnaire and place it in a standard format.
An attractive resume template/outline makes it more powerful. Just as dressing smartly helps a candidate in an interview good formatting does the same for a resume. Looks do matter at all places in the real world and on paper. When you present yourself well you get noticed. Similarly when you present a good resume it will be noticed; otherwise it would be very easily find a bin to rest in.
The resume writing service does not require knowing anything about you. All they ask you to do is fill out a standard online questionnaire and maybe submit your current resume. A competent service needs you to fill out a questionnaire; however it does not end with this. They contact you and ask for numerous other details about your career and achievements that they need to create an effective resume.
Use good quality paper and a laser printer Dont skimp on paper quality with your resume it leaves a bad impression. Poor quality paper creases and wrinkles easier. Use a laser printer to make sure your resume doesnt smudge or smear. Always use white paper for easier photocopying and avoid color in your resume. Black and white is the way to go.
Functional resumes are good when you have little to zero work experience (or new grads). This type of resume allows you to showcase skills that fit in with the job requirements. Fair warning: most recruiters and hiring managers dont like this format and feel as though you may be hiding something. If you have a chronological resume you do not want to have one part chronological and one part functional because it will throw off the entire formatting and may confuse the employer about your skill set.