The resume that lands you the job interview isnt a simple listing of your past duties or work experience. It has to convince readers that you have the required skills and abilities to exceed the expectations of the position so your resume should be structured in a way that arouses employers interest in you and gives them reasons as to why you are more qualified than others while encouraging the employer to get in touch with you for an interview.
There used to be a day when you could create one generic resume and then blast it to a wide range of jobs you were interested in applying to. Even if you are using a resume service this practice of blasting is generally frowned upon. HR professionals are inundated with resumes and they want to see that applicants have read the ad and are responding directly to it. One-for-all type of resumes are easily spotted and are generally discounted by HR. So work with a resume service to see how you can best tailor yours for each job you are applying to.
No contact address is available. If the service does not have a physical location they may not be a suitable option for you. The chances are they are more into mass production of average documents. Numerous resume mills employ non-skilled individuals overseas to create these documents. They get hold of your current resume embellish it with the information available from the questionnaire and place it in a standard format.
Functional resumes are good when you have little to zero work experience (or new grads). This type of resume allows you to showcase skills that fit in with the job requirements. Fair warning: most recruiters and hiring managers dont like this format and feel as though you may be hiding something. If you have a chronological resume you do not want to have one part chronological and one part functional because it will throw off the entire formatting and may confuse the employer about your skill set.
Make your resume original Make sure your resume stands out from the crowd. Dont be afraid of trying something different or breaking from the mold. Sometimes a little creativity can garner enough attention to get your resume read which can make all the difference. Dont overdo it though. Being wacky or silly may be a part of your personality but usually is not a desirable quality in the work place. Photos are usually a bad idea as well. Be creative but keep it simple to avoid drawing attention away from what is really important.
Mass production may be suitable for nuts and bolts; however it sure is not the right method to create your resume. This is what the resume mills or factories do - produce resumes that all look the same. When a prospective employer receives hundreds of applications and your resume is similar to the majority of them the impression created is not good enough to warrant an interview. Most likely it will not even be viewed.