No sample resumes are accessible. A competent resume writing service will provide a number of samples for review. You can assess the quality of their work only if have these samples. If there are no samples available on their website ask them for the specimens of their work. If they are unable to provide satisfactory examples of their work you had better opt for another service.
The resume writing service does not require knowing anything about you. All they ask you to do is fill out a standard online questionnaire and maybe submit your current resume. A competent service needs you to fill out a questionnaire; however it does not end with this. They contact you and ask for numerous other details about your career and achievements that they need to create an effective resume.
Functional format is best for those who are switching their career or have large employment gaps on their resume. In this format, you dont have to list the joining or resigning dates of the previous employments. Functional format will hide your employment gaps or your job switching.
There are millions of resumes being uploaded to job sites and because of this job sites have an ongoing need for more and more web servers. Job sites earn revenue from recruiters and employers that are subscribers and not from job seekers so it makes sense to eliminate this cost and pass it on to the resume website provider. Since people manage multiple resumes in their profiles to apply for different jobs it would be better for everyone if job seekers had multiple links to different resume pages instead of resume PDFs. The storage cost to job sites is eliminated and job sites can reduce their fees to subscribers.
Functional resumes are good when you have little to zero work experience (or new grads). This type of resume allows you to showcase skills that fit in with the job requirements. Fair warning: most recruiters and hiring managers dont like this format and feel as though you may be hiding something. If you have a chronological resume you do not want to have one part chronological and one part functional because it will throw off the entire formatting and may confuse the employer about your skill set.